Welcome to WhyWait! By creating an account or using our service, you
agree to the following terms. Please read them carefully. We collect
certain personal data to provide our services, including your name,
email address, phone number, and location data. This data is used to
manage your account, provide queue updates, enable features like
notifications and login, and improve your experience. We do not use
your data for unrelated purposes.
1. Account Management
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You must be at least 13 years old to register for an account.
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When you sign up, you agree to provide accurate and complete
information, and to keep it up to date.
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Each user is responsible for maintaining the confidentiality of
their login credentials. You agree to notify us immediately if you
suspect any unauthorized use of your account.
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We reserve the right to suspend or terminate your account at our
discretion, for any violation of these terms or if we believe your
account is being used fraudulently.
2. Geolocation Data
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To help you join and manage queues, WhyWait collects your
real-time location information (latitude & longitude) when you opt
in.
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Your location data is used solely for displaying nearby queues,
estimating wait times, and providing navigation assistance.
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We do not share your precise location with third parties except
where required by law or with your explicit consent.
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You may disable location tracking at any time via your device
settings or within the app; however, some features (like "Find
Nearby Queues") may become unavailable.
3. Phone Number and Communications
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We collect your phone number to provide SMS-based notifications,
such as updates when you move up in a queue, when you leave a
queue, one-time passwords (OTP) for verification, and login
features. You can expect to receive these messages as part of
using the service.
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Your phone number is used solely for these communication purposes
and to enhance your experience with our service.
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We do not share your phone number with third parties except where
required by law or with your explicit consent.
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You may opt out of SMS notifications by replying STOP to any
message, but this may limit access to certain features like queue
updates.
4. Data Privacy & Security
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All personal data, including account details, geolocation, and
phone number, is stored safely to protect it from unauthorized
access.
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We take steps to keep your information safe, but cannot guarantee
absolute security. You acknowledge the inherent risks of
transmitting data online.
5. Changes to These Terms
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We may update these Terms & Conditions from time to time. When we
do, we'll post the new version here with an updated "Last Revised"
date.
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Your continued use of WhyWait after changes are posted constitutes
your acceptance of the updated terms.
6. 3rd Party Data Sharing
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Third-Party Sharing / "Sale". We may share
information we collect (including identifiers like email address,
phone number, IP address, and device identifiers; approximate—or,
if you opt in, precise—location; and usage/activity patterns such
as check-ins, queues joined, and places you frequently visit) with
third parties such as service providers, analytics partners,
advertising/marketing partners, and business partners. In some
jurisdictions, certain sharing may be considered a "sale" or
"sharing" of personal information under applicable law. Where
required, we provide choices to opt out and honor legally required
signals. We may also share information in connection with a
merger, acquisition, or sale of assets, and to comply with law or
protect the rights, safety, and security of WhyWait, our users,
and others.
7. Contact Us
If you have any questions about these Terms & Conditions, please
email us at
support@officialwhywait.com.
Last Revised: Janurary 17th 2026
